Make sense of real-time conversation.

Six communication channels. Guides to platforms, everyday uses and better conversations.

  • Group Chat
  • Uses
  • Team collaborations and discussions

Exploring Team Collaborations and Discussions

This article looks at the different ways teams collaborate and discuss to get tasks done. Learn how to make the most of team discussions and collaborations.

  • Text Chat
  • Platforms
  • Twitter

Twitter: An Overview

This article provides a comprehensive overview of Twitter, its features, and how to use it.

  • Video Chat
  • Tips and tricks
  • Using virtual backgrounds

Using Virtual Backgrounds

Learn all about using virtual backgrounds in video chat to make your conversations more engaging. Tips and tricks for getting the most out of virtual backgrounds.

Video Chat

13 articles

Enhanced Productivity in Video Chat

Learn how video chat can help improve productivity for teams and individuals. Discover the benefits of using video chat for collaboration.

Using Virtual Backgrounds

Learn all about using virtual backgrounds in video chat to make your conversations more engaging. Tips and tricks for getting the most out of virtual backgrounds.

Optimizing Audio and Video Settings

Learn how to optimize audio and video settings for the best results when video chatting. Get tips and tricks for getting the most out of your audio and video settings.

Google Hangouts: What You Need to Know

This article covers everything you need to know about Google Hangouts, including what it is, how it works, its features, and more.

Facebook Messenger: A Comprehensive Look

Learn all about the popular messaging platform, Facebook Messenger. We cover the features, advantages, and drawbacks of this popular messaging app.

Voice Chat

13 articles

Using a Headset to Reduce Noise

Learn how to reduce noise and create a better voice chat experience with a headset. Discover the best tips and tricks for making the most out of your headset.

Phone Calls: A Comprehensive Overview

This article covers the history, uses, and importance of phone calls. Learn how phone calls have changed over time and how they are still relevant today.

Testing Audio Quality Before Calls

Learn how to test audio quality before calls. Get tips and tricks for voice chat technology and ensure the best audio quality for your conversations.

Text Chat

13 articles

What is WhatsApp?

A comprehensive overview of the popular messaging platform WhatsApp, including features, history, and usage.

Twitter: An Overview

This article provides a comprehensive overview of Twitter, its features, and how to use it.

Forums and Discussion Boards

Explore the different uses of forums and discussion boards, and how they can be used to facilitate communication and collaboration.

Instant Messaging Services: An Overview

Learn all about instant messaging services, from the different types of services available to how they work and why they are used.

Instant Feedback and Response

Discover the benefits of instant feedback and response, including improved customer satisfaction, reduced wait times, and more.

Group Chat

12 articles

Exploring Team Collaborations and Discussions

This article looks at the different ways teams collaborate and discuss to get tasks done. Learn how to make the most of team discussions and collaborations.

Creating a Shared Agenda for Meetings

Learn how to create a shared agenda for meetings to ensure productive and effective conversations. Tips, tricks, and examples included.

Cisco Webex Teams: A Comprehensive Overview

This article covers everything you need to know about Cisco Webex Teams, from the basics to more advanced features. Learn how you can use this platform to collaborate with teammates and communicate with customers.

Chatbots

15 articles

Amazon Lex: A Comprehensive Overview

This comprehensive guide covers all aspects of Amazon Lex, a chatbot platform that enables developers to build conversational interfaces into any application.

Dialogflow: An Overview

A comprehensive overview of the popular chatbot platform Dialogflow.

Instant Messaging

10 articles